We are happy to assist you. If you have a general question regarding your credit card account, please review our Frequently Asked Questions. Otherwise, contact us by phone, mail, email, or fax.
- LOST AND/OR
STOLEN:
If you suspect your card has been lost and/or stolen, please call our customer call center at 866.644.2535 immediately.
- PHONE
- Customer Service
- For calls outside
the United States
- EMAIL:
- FAX:
- DISPUTE A TRANSACTION:
If you do not recognize a charge or feel you were billed an
incorrect amount, please follow these three steps. First, double-check your receipts and check with other authorized
users of your card. Second, contact the merchant where the purchase originated. Finally, if you are unable to resolve
your dispute with the merchant, complete the MasterCard Dispute Form and mail to:
- Mail:
Farm Bureau Bank
Attn: Disputes
PO Box 33427
San Antonio, TX 78265
You may also call our customer call center at 866.644.2535 if you have further questions.- EMAIL:
- FAX:
- IF YOU SUSPECT FRAUD:
Call 866.644.2535 immediately to report any
fraud. Complete the Fraud Affidavit and mail to:
- Mail:
Farm Bureau Bank
PO Box 33427
San Antonio, TX 78265
- EMAIL:
- FAX: